How can we juggle breaks, changes in environmental influences, and utilize guest flow to our advantage? These are a few topics that we regularly hear in park operations. Often, operations are forced to create ‘work arounds’ for changes in demand, guest flow, regulation, or IT system constraints. By reviewing processes for purpose, and focusing on process that provide guest value, operations often can improve guest and associate satisfaction while reducing labor expenses. Sometimes a technological solution exists that allows for automation of a manual process, which enables park operators to do more with the same resources. Contact us to discuss how we can help you evaluate your operation.