Lean Hotel Operations
Service industries have been utilizing process improvement for a relatively short amount of time, but realized huge benefits by adapting Lean methodologies, tools, and concepts to their service practices. Collaboratively, we partner with hotels to map processes, identify waste, and increase value for the guest and associates. Reducing process times for arrival and check in, guest room delivery services, housekeeping, maintenance, food & beverage areas, recreation, golf operations, villa/residence services, just to name a few. We can help identify revenue opportunities and improve business practices as well. We have decades of hospitality experience and want to be a value adding partner in your property’s future growth. Contact us to learn more.